Use Cases

Collect and Display Q&A

Feature customer Q&A to decrease customer hesitation.

Yotpo Products

Implementation effort

Low High

Goals

Build brand credibility
Increase customer engagement

Industries

Which Brand Should Use it?

Brands aiming to increase trust by allowing past customers as well as team members to answer shoppers’ questions.

Make an Impact with Yotpo

Build Trust With Q&A

Instead of having shoppers discuss products on a third-party platform, give them the option to do so directly on-site and build a brand-based online community. A Q&A forum provides shoppers with all the information they need to make a purchase and increases conversion.

By building a community of product experts, brands can expect loyal past customers to come back time after time and even refer new customers. Moreover, the Q&A section is crawlable by Google, adding a free and much-needed SEO boost.